User-Friendly Interface

Parcel shipping software with an easy-to-use interface is essential for ensuring your team can efficiently navigate and utilize the software to its full capabilities. When looking for shipper software, here is what you need to consider in terms of usability:

Intuitive dashboard design

An intuitive dashboard design provides a clear overview of your shipping operations, allowing you to quickly access critical information and perform necessary tasks. Look for software for shipping with a clean, organized interface that simplifies complex processes.

Customizable user settings

Customizable user settings enable you to tailor the software to individual user preferences and roles. This feature enhances productivity by allowing users to set up their workspace according to their needs and responsibilities.

Mobile accessibility

Mobile accessibility allows you to manage shipping operations from anywhere using a smartphone or tablet. This feature is particularly useful for on-the-go management and ensures that you can stay connected and informed with your logistics operation.

Retrieve common information easily

The best parcel shipping software will allow you to store and manage frequent shipments, favorite package types, common commodities and information from your most steady customers. This allows you to retrieve information with fewer clicks while avoiding errors.

Integration Capabilities

Integration capabilities are vital for ensuring that parcel shipping software works seamlessly with your existing systems. That includes:

Compatibility with e-commerce platforms

Compatibility with e-commerce platforms ensures the software can integrate with your online store, automating order processing and shipping updates. This integration streamlines workflows and reduces manual data entry.

Connectivity with CRM systems

Coupling parcel shipping software with your CRM system allows for better customer management and personalized service. It helps track customer interactions and shipping preferences, leading to improved customer relationships.

API availability for custom integrations

API capabilities enables you to create custom integrations with other software and systems. This flexibility allows you to tailor the shipper software to your specific business needs and workflows.

Integration with inventory management tools

Inventory management tool integration helps synchronize shipping and inventory data. This feature ensures accurate stock levels and reduces the risk of overselling or stockouts.

Shipper Software Cost-Effectiveness

Saving money is the name of the game for SMBs looking to strengthen their bottom line. So, when selecting shipper software, be sure it fits within your budget and has pricing terms that are beneficial to you. Key considerations include:

Pricing models

Understand the pricing structures of different parcel shipping software options. Some may offer subscription-based pricing, while others use a pay-per-use model. Choose a model that aligns with your business needs and budget.

Hidden costs and fees

Be aware of any hidden costs and fees associated with the software. These may include setup fees, transaction fees, or additional charges for premium features. Ensure that you have a clear understanding of the total cost of ownership before you sign up.

Return on investment (ROI) considerations

Evaluate the potential return on investment (ROI) by considering how the shipper software will impact your shipping operations. Look for features that will lead to cost savings, increased efficiency and improved customer satisfaction.

Cost-saving features and tools

Identify cost-saving features and tools within the parcel shipping software. Examples include shipping rate comparison tools, automated label generation and discounts with shipping carriers. These features can help reduce overall shipping expenses.

Parcel Shipping Software Reporting and Analytics

Software for shipping should allow you to track and monitor, allowing you to utilize robust reporting and analytics features to provide valuable insights into your shipping operations and supply chain. Features that are vital include:

Performance tracking metrics

This data helps you monitor key indicators such as delivery times, shipping costs and error rates. These metrics are essential for assessing the efficiency of your shipping operations and identifying areas for improvement.

Customizable reports and data visualization

Configuring customizable reports allows you to generate tailored data to your specific needs. Whether you need detailed financial reports or operational summaries, this feature provides flexibility and control over the information you analyze. You can also interpret complex data through charts, graphs and dashboards. These visual representations make it easier to understand performance trends and make data-driven decisions.

Historical data access

Access to data from the past enables you to review historical performance and track changes over time. This feature is useful for identifying trends, evaluating long-term performance and making informed strategic decisions.

Shipper Software Security Features

Data security is crucial in freight shipping software. Ensure the software complies with relevant regulations and includes features for secure data handling. Also look for:

Features for data backup and recovery

Look for software that offers data backup and recovery features. These features help protect against data loss and ensure that critical information is recoverable in case of an issue.

Measures for protecting sensitive shipment

Protecting sensitive shipment and customer information with robust security measures is essential. Ensure that the software includes features for encryption and secure access controls.

Parcel Shipping Software Customer Support and Service

When challenges arise with your shipper software, you need resources to help you resolve them. Reliable customer support and service are crucial for tackling issues and ensuring smooth operations. The best parcel shipping software provides:

Availability and response times

Check the availability and response times of the customer support team. Ensure they offer timely assistance through various channels, such as phone or email.

Onboarding and training support

This kind of support is essential for ensuring a smooth transition to the new software. Choose providers that offer comprehensive training resources and support during the implementation phase.

Ongoing support and maintenance

Look for shipper software that provides ongoing resources that ensure the software remains up-to-date and functional. Seek out providers that offer regular updates, bug fixes and responsive support for any issues that arise.

Scalability and Flexibility

As your business grows and changes, it's crucial that your parcel shipping software can accommodate future expansion. Look for shipper software that can:

Handle increased shipping volumes

Ensure the parcel shipping software can handle increased shipping volumes as your business grows. Scalability features should allow you to manage larger order quantities without compromising performance.

Adapt to business growth

Choose software for shipping that can adapt to your business growth and evolving requirements. Flexibility in features and integration options will help you stay agile and responsive to market changes.